taxi-services-in-malaysia

Hail the Right Ride Every Time with the Top 5 Taxi Services in Malaysia

  • Service Quality and Safety — We prioritised taxi services with licensed drivers, safe driving records, and consistent positive passenger feedback.
  • Vehicle Condition and Comfort — Our selection favoured providers with well-maintained, clean vehicles that guarantee a comfortable and reliable ride.
  • Transparency — We valued services that clearly display fare structures, surcharges, and booking terms to help passengers make informed decisions.
  • Customer Service — We looked for taxi services known for polite, punctual drivers and responsive support for bookings or issues.
  • Accessibility and Availability — We prioritised services offering wide coverage, easy booking options through app or phone, and 24/7 availability.

One rainy afternoon in Kuala Lumpur, I found myself stranded outside a bustling mall, arms full of shopping bags and not a ride in sight. My phone battery was hanging by a thread, and all I could think of was a taxi that would bring me home.

That’s when I remembered a recommendation from a friend about a local taxi service known for its speed and reliability. With a quick tap and a hopeful sigh, I booked a ride, and within minutes, a clean, comfy car pulled up.

Since that day, I’ve made it a point to know which services go the extra mile. So,  whether you’re chatting on a red-eye flight, running late for a meeting, or simply exploring the city, here are the top taxi services in Malaysia that’ll always get you to your destination.

What’s the average cost of riding a taxi in Malaysia?

The average cost of riding a taxi in Malaysia typically starts with a flag-down fare of around RM3 to RM4 for the first kilometer. After that, it’s approximately RM1.25 to RM2.00 for each subsequent kilometer, with potential surcharges for luggage, late-night travel, or booking fees.

1. Taxi Lady Dila

taxi-lady-dila

Address: Kl traders square Batu 4 Jalan Gombak Kuala Lumpur

Phone: +60192484709

Business Hours:

  • Monday to Sunday – Available 24 hours

Instagram

Website

For one of our recent long-haul intercity trips across Peninsular Malaysia, we booked with Taxi Lady Dila. The booking process was seamless—everything happened over WhatsApp, and we got prompt responses with clear pricing.

The vehicle, a well-maintained and licensed MPV, was spotless and comfortable, making it easy to settle in for hours ahead.

What impressed us most was the versatility of her services. Beyond basic transfers, she offers tailored sightseeing tours, airport transfers, corporate rides, and even delivery runs—all operated 24/7.

Furthermore, Dila wasn’t just a driver—she doubled as a guide, conversationalist, and navigator. She shared cultural tidbits as we passed landmarks and knew the best places to stop for food or a stretch.

She speaks English well, and we’ve overheard her talking to foreigners asking for directions when we made a short stop.

That said, we did hear that when she assigns a replacement driver, punctuality isn’t always up to par. Some clients had to wait longer than expected.

Therefore, if you want to be on time and punctuality is a must for you, then it’s worth checking if Lady Dila will be behind the wheel!

Pros

  • Easy booking via WhatsApp
  • Clean and comfortable licensed MPV
  • Knowledgeable and friendly driver
  • 24/7 intercity and sightseeing services

Cons

  • Substitute drivers are sometimes late

Caring and professional driver

“Fadilah was amazing from start to finish of my journey. She went above and beyond to organise transport services for me in not just KL but also Langkawi and Penang. She always made sure I was safe throughout my journey. She ensured I was able to go to the places that I wanted to visit. She was punctual and her communication was excellent. She was also such a fun driver and a great photographer! Thank you so much Fadilah!”

-Rekha Lokuketagoda Google Review

Excellent service

“We have gotten Kak Dila to drive my mum (who is unwell & struggles to travel alone) for inter-state trips twice now. She is very punctual, professional, and reliable. Appreciate her excellent service!”

-Kerly Yap, Google Review

2. SG-MY PRIVATE TAXI CO

sg-my-private-taxi-co

Address: Taman M Residensi, 19, Jalan MR 1/3, 48020 Rawang, Selangor

Phone: +60165745139

Business Hours:

  • Monday to Sunday – Available 24 hours

Instagram

Website

We had a chance to try SG-MY PRIVATE TAXI CO for a trip between Johor Bahru and Singapore, and the entire experience was smooth from start to finish. The booking process was quick—handled directly via WhatsApp—and we received confirmation and driver details within minutes.

It’s worth noting that they also provided an itinerary. Whether it was a last-minute point change or a request for a quick stop at an R&R, they were always accommodating.

They offer a fleet of spacious MPVs like Alphards and Vellfires, which are ideal for families or groups. Their vehicles were clean, air-conditioned, and came with courteous drivers.

However, communication can be hit-or-miss—our driver wasn’t fluent in English, which might make things tricky if you’re from abroad.

That said, the admin team was excellent at filling that gap when needed. Moreover, their pricing was competitive for a private cross-border transfer, and there were no hidden charges. The 24/7 availability is also a big plus for travelers on a tight schedule.

Pros

  • Comfortable MPV options
  • Flexible booking
  • Rout customisation
  • Professional driver
  • Door-to-door pickup

Cons

  • Some drivers aren’t fluent in English

Helpful and nice driver

“Driver Mr. Kheng is very helpful and nice when we asked to stop by for resting during the journey. Including helping ordering food, entertaining child, keeping the car clean and more.  He is an experience driver helping us avoid the traffic jam and arrived on time. We had a smooth and pleasant ride with him.”

-Shuhui Lee, Google Review

Always on time

“Definitely recommend this, they have nice clean and comfortable ride available that too always on exact time. No delay whatsoever. Mr Kelvin is very helpful and is well aware of routes and drives very safely. Overall had very good travelling experience.”

-Santosh Singh, Google Review

3. Taxi KLIA

taxi-klia

Address: Jalan Pos Baharu, Kawasan 15, 41200 Klang, Selangor

Phone: +60126306867

Business Hours:

  • Monday to Sunday – Available 24 hours

Instagram

Website

Let’s be direct—Taxi KLIA isn’t the cheapest option around. Compared to other neighbourhood taxis, their rates sit a bit higher. But if you’re prioritising dependability, clarity, and comfort, their premium services might just be worth it!

From the very start, communication was super smooth. Our driver contacted us in advance, shared arrival updates, and followed the itinerary we agreed on—without delays or confusion.

Their services cater to airport transfers, private tours, corporate pickups, and outstation trips, and they’re available 24/7. The car we rode in was clean, air-conditioned, and clearly maintained for passenger comfort.

Furthermore, our driver was punctual, friendly, and didn’t mind going slightly off-schedule when we needed a bit more time.

Although the fare was a little on the high side, we appreciated the hassle-free experience—no last-minute booking struggles, no vague pricing, and no uncertainty about who would show up!

Pros

  • Clean and comfortable vehicle
  • On-time pickups
  • Real-time updates
  • Ideal for early or late flights
  • Friendly driver

Cons

  • Slightly more expensive

Superb service

“Excellent services by this company and especially Mr. Bala with the discipline & very kind driver. Good to be recommended.. Superb service…Punctual as per schedule..will repeat to have this services by this company…”

-Muhammad Syamil Shaik Mohd Rodhi, Google Review

Very knowledgeable driver

“Hired Bala for a tour of Kuala Lumpur from Diamond Princess docked at Klang Port. Met us with a beaming smile and demonstrated excellent knowledge of the culture and history of the city. Highly recommend him to anybody genuinely interested in understanding this diverse city.”

-Clive Heath, Google Review

4. KF Transport

kf-transport

Address: 2-2-03, Wisma MAIS, Jalan RU 3/9a, Seksyen 3, 40000 Shah Alam, Selangor

Phone: +60183574827

Business Hours:

  • Monday to Sunday – Available 24 hours

Instagram

Website

If you’re someone who values consistency and comfort in your travels, KF Transport makes a strong impression. We’ve tried their service more than once, and they put customer experience first.

From airport transfers to long-distance travel across Peninsular Malaysia, the service is dependable and easy to arrange. Our driver was not only punctual but also helpful and polite.

The vehicle itself was clean, spacious, and well-maintained, which added to the overall ease of the trip.

That said, their rising popularity comes with one drawback. Because their schedule fills up fast, they might not always be able to accommodate last-minute or emergency pickups.

During one of your inquiries for same-day booking, we were told the next available slot was several hours away. So, if you’re in a rush, this might not be your best option.

By the way, they even offer small touches like refreshments, which can go a long way after a long day.

Pros

  • Comfortable, clean vehicles
  • Helpful, polite drivers
  • Offers long-distance and city transfers
  • Affordable service

Cons

  • Limited availability for emergency bookings

Punctual driver

“KF Transport did a good job on my first arrival to Malaysia. The driver showed up for over 30 mins before pickup time. The journey from KL to Seri Iskandar was superb and a memorable one. The driver acted professionally, was friendly and was keen to show me the beauty of the country throughout my trip. I recommend KT Transport Service Malaysia Taxi anytime anyway.”

-Ola Victor Google Review

Reliable service

“I booked this transportation for my students’ sports event to Kuala Selangor. Khai gave a very good service and was on time. A reliable service and I’ll recommend him to my friends too.”

-Wendy Yee, Google Review

5. KL Taxi Private Tour Services

kl-taxi-private-tour-services

Address: 71 Jalan Mewah 3 Bandar Tun Razak Cheras, 56000 Kuala Lumpur

Phone: +60122222421

Business Hours:

  • Monday to Sunday – Available by appointment

Instagram

Website

Trying out KL Taxi Private Tour Services gave us more than just a ride—it felt like we had a local guide along for the journey. From the first message we sent to the moment we wrapped up the ride, the service was responsive and friendly.

The driver wasn’t just there to take us from point A to B—he shared helpful content about the places we passed and tailored the ride to our interests. We also liked how clean and spacious the vehicle was.

The rates were reasonable, especially considering the customised nature of the service. It’s an ideal setup if you’re not just commuting but want to explore a little while you’re at it.

We also like how their availability for outstation trips and family transfers makes it a great option for group travelers.

On the downside, their blogspot website is noticeably outdated. For such a solid operation, having a more informative and modern online presence would make planning even easier for new customers.

Pros

  • Friendly driver/guide
  • Flexible and clean transport
  • Competitive pricing
  • Suitable for families

Cons

  • Outdated blogspot page

Very flexible driver

“It was nice experience with the taxi. Able to cover many places in short time. A big thanks to the sainizam transport, was on time for every places, also providing guidance and the support needed. Thanks ☺️”

-Benedict Johnson, Google Review

Comfortable ride

“We were a group of 3 families with kids and did 2 full day tours (including several activities: elephant sanctuary, deer park/zoo, Batu caves, firefly boat, blue ocean, Melaka, etc) with Saiful and it was all an incredible experience. The service far exceeded our expectation in every aspect. The van was top notch and clean and Mr. Saiful ensured we were all comfortable during the tours. We ended up booking a van to the airport from his company as well and couldn’t be happier. I wholeheartedly recommend his services to everyone!”

-Mazyar Javidroozi, Google Review

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