The Top 5 Home Health Care Providers in Malaysia Offering Comfort, Care, and Compassion
That moment pushed us to look closely at home health care providers across Malaysia, comparing how providers support recovery, daily needs, and emotional comfort beyond clinical checklists. We focused on teams that balance medical know-how with patience and respect.
This list reflects providers that stood out for making care feel human, steady, and reassuring. So, read on to find home health care services that truly put comfort and compassion first!
How much does a home health care service in Malaysia cost?
In Malaysia, home health care typically costs between RM20 and RM35 per hour for general caregiving. A professional nursing visit ranges from RM80 to RM150 per visit for procedures like wound dressing or injections.
For live-in or full-time monthly packages, expect to pay between RM2,800 and RM6,000, depending on the patient’s complexity and the caregiver’s qualifications.
1. Alpro Homecare
Address: 63, Jln S2 B21, Pusat Dagangan Seremban 2
Phone: +60193967828
Business Hours: Monday to Sunday – 8:30 AM to 6:30 PM
Alpro Homecare stands out for families who want structured, nurse-led support at home without feeling overwhelmed by the process. During our call, they explained everything clearly: services, schedules, and what kind of care you can realistically expect.
You’ll find their nurses work under doctor supervision, covering everything from basic daily assistance to post surgery care, IV drips, catheter management, and physiotherapy. They particularly cater Negeri Sembilan areas.
Their clients are very satisfied with their calm, reassuring approach. Another plus point for their caregivers who take time to explain procedures, update family members, and adjust routines when needed.
In addition, services are positioned as affordable and transparent, which matters when care stretches over weeks or months. Coordination also appears smooth, especially for elderly care and recovery after hospital discharge.
That said, they have a very limited parking space since they’re located in a very busy area.
Remarkably fast and provided high quality home care
“Outstanding service for my bedridden dad! The care provided was not only of high quality but also remarkably fast. I am truly grateful for the compassionate and dedicated team who took care of my dad. They went above and beyond to ensure his comfort and well-being. I highly recommend this home care service to anyone in need. Thank you for your exceptional support”
– Juliet Wong, Google Review
Very professional and dedicated team
“I am from Temiang Seremban, Alpro Homecare is very attentive and they attended to our inquiries in the shortest possible time. Dr Jun and the team is very professional and dedicated to the homecare service, they have guided us on how to properly manage bedsores and medication compliances. Thank you for the care and hope that many out there can benefits from them.”
– Wan Chien Han, Google Review
2. Sunway Home Healthcare
Address: G-01-01, Sunway GEO Avenue, Jalan Lagoon Selatan, Bandar Sunway, 47500 Subang Jaya
Phone: +60192166477
Business Hours:
- Monday to Friday – 8:30 AM to 5:30 AM
- Saturday – 8:30 AM to 1 PM
Sunway Home Healthcare is a very popular home health care provider in Malaysia, and appointments fill up so quickly. Therefore, you might experience slow response during peak hours.
That said, they have a strong hospita-at-home model, with services clearly mapped out for postnatal care, palliative support, wound dressing, physiotherapy, and doctor house calls for patients who are immobile or recently discharged.
The families they’ve served love their detailed assessments, clear explanations, and calm guidance, especially for post-surgery recovery, elderly care, and newborn support.
You can expect nurses and doctors to focus on educating their patients as much as caring for them. That way, you can understand medications, daily routines, and warning signs to watch for at home.
Provided a lot of helpful advices
“Ms Chong is very helpful and provided a lot of advices to us. Being a first time mum, we have a lot of queries to ask after bringing baby back to our home from confinement. This post natal visit from sunway is definitely worth having as it helps to boost our confidence to take care well of baby after getting all of our queries answered.”
– Ruby Lye, Google Review
Experienced a lot of improvement under their care
“After my right knee replacement surgery I had a physiotherapist Alia Syafiqa who came to my house once a week to make sure I did my physio. She introduced a range of exercises and made me do them at least 20 times. She was really good and I improved a lot while doing these exercises. I was very happy with her and the way she guided me throughout the sessions. She was calm, polite and very likable. Thank you Alia.”
– Vasunthara V, Google Review
3. Care Concierge
Address: Block A, Jaya One, A-1-5, 72A, Jln Profesor Diraja Ungku Aziz, 46200 Petaling Jaya
Phone: +60327243828
Business Hours: Monday to Friday – 9 AM to 6 PM
Care Concierge stands out for their elderly care options, and they’ll share whatever you need to know, especially if it’s your first time doing home care. They focus on recovery support and end-of-life care, with coordinators walking you through care options.
However, they have a 4-hour minimum booking, which may feel restrictive if you only need assistance, especially for check-ins or short-term support.
Beyond that, they are very flexible, and they allow you to choose between 24/7 live-in arrangements or short-term part-time care, depending on your family’s needs. Their repeat patients highlighted the attentive caregivers, detailed condition monitoring, and strong coordination between care managers and on-ground staff.
You also get the sense that dignity and comfort are prioritised, particularly for palliative and post-hospital cases.
Finally, it’s notable that they have industry recognition, including regional eldercare innovation awards and business accolades, which add to their impressive portfolio!
They truly understood their patients’ needs
“Yenson is truly an angel during difficult times. He understood how a stroke patient should be cared for. His group of caregivers are dedicated, supportive and knowledgeable. One in particular is Giko. He has helped my brother improved tremendously in the first 7 months. Thank you.”
– Jess Leow, Google Review
Well-trained and experienced caregivers
“I am grateful for the professional and quick response by Yenson to my urgent need for 24 hours caregivers for my mother in the hospital last month. He was quick to address the urgency of our situation. The caregivers he sent were all well trained, experienced and skilled. I am grateful for the whole team’s kindness and compassion throughout my mother’s medical difficulties. I highly recommend Yenson as the coordinator and leader of any caregiving needs.”
– Mei Chang, Google Review
4. ConveeHealthCare
Address: 2 & 4, Jalan Bunga Tanjung 22, Taman Seraya, 68000 Ampang
Phone: +601140222144
Business Hours:
- Monday – 9 AM to 6 PM
- Tuesday to Sunday – 9 AM to 6 PM
ConveeHealthCare is clearly built for elderly care, so if you’re looking for broader home medical services like newborn assistance or rehab, this may feel limiting for you.
On the bright side, their interventions are specifically for seniors who need daily supervision, monitoring, and hands-on assistance. Their headquarters were described as welcoming and home-like, which matters when you’re choosing a place for ageing parents rather than a clinical facility.
Moreover, their caregivers are experienced and patient, especially when handling patients with declining mobility or end-of-life needs. Families often mention their consistent routines, home-cooked meals, and cleanliness, which help seniors settle in more comfortably.
The communication with staff is very straightforward, and updates are shared clearly so you’re not left guessing about daily care.
Elders became healthier with them
“The staff are trained and professional in their work and friendly, the house is always in a neat and clean condition. The parents are also healthy throughout their stay here, when we asked for an update on the parents’ condition, the owner explained in great detail, there was no doubt or worry while the parents were there. Thank you to everyone involved.”
– Nadzirah Abdul Halim, Google Review
Professional staff and amazing services
“The staffs there are very good and professional at their work. We had loads of fun interacting with the seniors, we even got to eat lunch with them. The service was amazing. We will definitely come here again in the future.”
– San The fish, Google Review
5. Cality Care Malaysia
Address: 49-2, Block C, KL Traders Square, Jln Gombak, 53000 Kuala Lumpur
Phone: +60194492697
Business Hours: Monday to Friday – 8:30 AM to 5:30 PM
Cality Care Malaysia was established in the early 2000s. It’s worth noting that they operate under an Australian healthcare group, which explains their emphasis on standards, training, and process.
Their services cover in-home care as well as staffing support for clinics, facilities, and nursing homes, providing flexibility depending on your needs.
We were also impressed with the pool of professionals they have on file. Care teams are made up of registered nurses, medical assistants, physiotherapy-trained staff, and in-house trained certified caregivers, which suggests proper management rather than ad-hoc placements.
The families they managed to help commend their knowledgeable staff and structured preparation, especially when it comes to caregiver training.
The only roadblock we encountered early on was their outdated website. It needs revamping, especially its layout, to make it more user-friendly and even responsive on mobile devices.
Very satisfied with their services
“Good service and friendly staff . We get more knowledge from this program and they provide hostel and food. Im satisfied in this program.”
– sheshadhini sekeren, Google Review
Knowledgeable staff
“One of my best experienced here. Glad to know the trainers, staffs and candidates. Well knowledgeable Trainers and good preparation for the candidates. Thank you Cality Care.”
– Ann Luvv, Google Review