The 5 Best Counselling Services in Malaysia to Talk It Out and Heal Within!
Some days don’t fall apart with a bang—they just quietly feel heavy. One moment you’re powering through work and family chats, the next you realise you’ve been carrying more than you thought.
That’s exactly how this list came together: after hearing different stories, shared worries, and a few honest “I think I need help” moments that stuck with us. It pushed us to look closely at counselling services in Malaysia that offer more than a chair and a clipboard, but a real listening and steady guidance.
This isn’t about fixing everything overnight, but finding a safe place to start untangling things. So, dive deeper and read our reviews below to unveil counselling services that know healing often begins with simply being heard.
How much do counselling services in Malaysia cost?
In Malaysia, private counselling services typically cost between RM150 and RM400 per hour. For more affordable options, NGO or trainee clinics generally range from RM50 to RM120, while government hospitals charge a nominal fee (often RM5 to RM30) but usually require a referral and have longer wait times.
1. Telos Mental Wellness
Address: 6D-1, Level 3, Jalan USJ 10/1j, Taipan Business Centre, 47620 Subang Jaya
Phone: +601154209007
Business Hours: Monday to Sunday – 9 AM to 10 PM
Telos Mental Wellness takes a personalised approach that fits well within the growing demand for counselling across Malaysia.
Instead of assigning you to a therapist at random, they focus on matching you with someone who understands what you’re dealing with. This is especially helpful if you’re new to therapy or returning after a long pause, since building trust early can make the process feel less intimidating.
Additionally, sessions are available both online and in person. These options make it easier for you to stay consistent, even when work or family commitments get in the way.
That said, the centre is located in a busy area, so parking can be challenging during peak hours. However, many patients feel this inconvenience is outweighed by the quality of care they consistently deliver.
Most of their patients are very satisfied with their therapists who listen attentively, guide thoughtfully, and avoid rushing to conclusions. More importantly, they appreciate leaving counselling sessions with practical tools they can apply in daily life.
Comfortable therapy sessions
“My therapy sessions with Vee Vian were comfortable and I almost always ended the session feeling a weight off my shoulders. She made it a safe space for me to share my thoughts, asking the right questions to prompt deeper thinking and understanding of my issues, and offering me emotional support / practical advice when I needed it. Would recommend!”
– Jaclyn Liam, Google Review
It was easy to open up with them
“I’m really grateful for my time with Vee Vian. She made it easy to open up and always provided helpful insights that helped me understand myself better. The sessions felt natural, like talking to someone who genuinely cares. Even though I’ve decided to take a break from therapy for now to explore more interests, I’ve gained a lot of useful insights that have helped me grow. Highly recommend Vee Vian to anyone looking for a warm and understanding therapist :)”
– Samantha koay, Google Review
2. PsyHome
Address: 35-1, Jalan Damai Niaga Alam Damai Cheras
Phone: +60358703151
Business Hours:
- Monday to Friday – 10 AM to 6 PM
- Saturday – 10 AM to 2 PM
PsyHome offers a more structured experience in the field of psychology, which may come as a welcome change if you’re used to informal counselling environments. From the start, their sessions follow a clear and definite framework.
Their therapists take time to understand your work life, family dynamics, and emotional triggers before guiding you toward practical coping strategies.
They can also go beyond traditional talk therapy by integrating programmes such as career guidance, parenting support, and body-mind wellness. This approach helps keep conversations grounded in real-life situations rather than abstract discussions.
In addition, their sessions tend to be calm and direct, with a strong focus on helping you apply insights outside the therapy room.
Many patients we spoke with mentioned that they saw significant improvements in workplace stress management and communication at home.
However, we must note that PsyHome’s services are mainly tailored for professionals and married couples, which may feel limiting if you’re seeking support outside these areas.
Very soothing sessions
“Im attending the online training during NTW so called “managing our bosses”. Very soothing session when you can be real and the trainer gave you a multiple & possible actions that both parties need to do. Thank you Mr. Yong for the suggestion and advices.”
– Ekmal Azlan, Google Review
A safe space that allows genuine healing and growth
“Your ability to listen with such compassion and understanding is truly remarkable. The safe space you create allows for genuine healing and growth. You have a gift for helping people see their strength and work through their challenges. I truly appreciate your dedication, insight, and unwavering support!!!”
– Kuroo Tensuro, Google Review
3. Soul Mechanics Therapy Center
Address: 57-1, Jalan PJU 5/20, The Strand, Kota Damansara, 47810 Petaling Jaya
Phone: +60127229211
Business Hours:
- Tuesday to Friday – 11 AM to 8 PM
- Saturday – 9 AM to 6 PM
Soul Mechanics Therapy Center is a safe space for honest conversations, especially for individuals and couples who struggle to voice difficult thoughts at home. We also learned from our call that they offer both in-person and online counselling, with therapists trained in multiple approaches to suit different needs.
Please be careful when exploring their website because it shows outdated promotional pop-ups, which may confuse first-time visitors. It’s best to contact them directly to find out more about their promotions.
That said, their patients love the calm and non-judgmental environment here, and they feel heard rather than rushed. They also support individuals, couples, and group sessions, while also offering art therapy and mental health assessments to better understand personal challenges.
Additionally, their therapists adapt techniques every session instead of relying on a single framework, which many former patients find helpful.
Couples counselling is frequently mentioned for improving communication and emotional awareness, while individual clients reported learning practical tools to manage anxiety, self-worth, and emotional regulation.
They can really help their patients heal and be more positive and stronger
“I had come to see Ms Devi sometime in February after I’ve given up on life. At that time I was on survival mode and had accepted that I would never be happy in my life. I was in a 7 year narcissistic relationship and this slowly ate me up. I was in a dark hole and couldn’t come out. This is when I made a decision to seek help. I was introduced to Ms Devi by a friend. In these 6 months, Ms Devi has played an important role in my healing process. I started to release things that no longer serve me.The path was in front of me but I did not know how to walk down this path. She stood with me and guided me down this healing road. It came with alot tears, realisation and she taught me self love. As I started healing through her guidance, I began to change, not only emotionality but I began to start glowing and losing weight. My journey is still on going but I am in an amazing place now. Thank you Ms Devi for leading me back to me.”
– Shaalini Anne, Google Review
Sessions are a truly positive experience
“I’ve been attending a few sessions at Soul Mechanics and have had a truly positive experience. Ms Kelly is incredibly understanding, approachable, and easy to talk to. She has guided me through a journey of self-discovery that has been deeply meaningful and helpful in many aspects of my life. I always feel heard and supported, and the sessions have brought me greater clarity and confidence. Highly recommended for anyone looking for a safe and thoughtful space for personal growth.”
– Amelia Lau, Google Review
4. MY Confidential Mental Health Services
Address: 908, 9th Floor, Amcorp Trade Centre PJ Tower, Persiaran Barat, Section 52, 46200 Petaling Jaya
Phone: +60189136688
Business Hours:
- Monday to Friday – 10 AM to 6 PM
- Saturday – 10 AM to 3 PM
MY Confidential Mental Health Services operates as a quiet network rather than a single clinic, which stood out during our research and initial inquiries. Established in 2019, they can connect you with registered and licensed counsellors working across private practices, creating a more flexible way to access care.
Instead of a one-size approach, sessions are shaped by collaboration, with counsellors supported by trained interns and crisis response volunteers who understand high-pressure situations.
From what former patients shared, conversations here feel practical and focused, not drawn out for the sake of repeat visits. Many appreciated that their sessions aim to help you understand yourself better while offering tools you can apply outside the room.
Moreover, their counsellors are trained in crisis intervention, first aid, and emergency response, which adds reassurance if you’re dealing with intense anxiety or emotional distress.
That said, they strictly enforce scheduled appointments and don’t accept walk-ins.
Extremely glad to have found them
“I thoroughly enjoyed my session here. Despite the fact that it was my first and only session before I moved abroad. I felt listened to. I felt heard. We tackled a lot of topics I hadn’t realise were weighing heavy on me. It was good insight in any case and I’m extremely glad I went.”
– Sandtroop Saudakar, Google Review
Truly felt understood
“Over the years, I’ve worked with various therapists from different clinics, searching for the right fit. Everything changed when I found MY Confidential Mental Health Services and began working with Johana. For the first time, I truly felt understood and safe—a space where I could openly explore and address the root causes of the challenges I’ve faced. Under Johana’s compassionate guidance, I embarked on regression therapy to heal my inner child, and the experience has been nothing short of transformative. Her kindness and expertise have made this journey deeply meaningful and empowering.”
– Kyna Nebrida, Google Review
5. Skybi Mental Health
Address: Level 13, 2 Rio Tower, No. 9, Persiaran Rio, Bandar Puteri, 47100 Puchong
Phone: +60350222935
Business Hours: Monday to Friday – 9 AM to 6 PM
Skybi Mental Health doesn’t provide emergency or crisis-response services, so if you need immediate intervention, this may not be the right fit.
On the bright side, they are built for non-urgent mental health support. They offer in-person and online sessions, giving you flexible options and scheduling.
We also noticed that instead of focusing only on individual counselling, their services extend to couples, families, community programmes, and workplace mental wellness initiatives.
Their patients are very satisfied with how grounded the sessions and workshops are. Plus, their counsellors are culturally aware and respectful, especially during emotionally heavy projects or community-based work.
Furthermore, they also offer psychological assessments, educational workshops, and mental health talks that go beyond therapy alone. By the way, inquiring with them felt organised and professional, with clear explanations of what each service involves.
Felt comfortable with the therapists
“Comfortable and cozy environment for me to conduct my counselling sessions, the room is newly renovated, especially like their receptionist, she has been really helpful and warm, my client is also been proper greeted and served. Thanks Caren! 🥰 I definitely will recommend my friend to come, the rental of the therapy room is so affordable.”
– KL N, Google Review
You can discover more about yourself with them
“Attended a workshop organised by Skybi, the price is affordable, and the workshop is interactive. Able to discover a bit about self, but might need more time because the workshop is only 1.5 hours. Thank you Theresa for guiding.”
– Xin Hua, Google Review