Ride Comfortably with the Top 5 Taxi Services in Kuala Lumpur Offering Peace of Mind
There are times when catching a taxi in Kuala Lumpur is like a gamble—you never know if you’ll get a smooth ride or end up stressing over delays and safety. After a few frustrating experiences, we started sticking to services we knew we could rely on.
Here’s another realisation: a trusted taxi service isn’t just about getting from point A to point B. It’s about clean cars, courteous drivers, fair pricing, and the peace of mind that you’ll arrive on time at your destination without the headache.
We want you to save the trial and error. Here are the top taxi services in Kuala Lumpur that can give you peace of mind while traveling to your destination.
How much does a taxi service in Kuala Lumpur cost?
A standard metered taxi in Kuala Lumpur typically starts with a flag-down fare of around RM3 to RM4 for the first kilometer, followed by approximately RM1.25 per subsequent kilometer.
Be aware of the standard 50% surcharge for any journeys taken between midnight and 6:00 AM.
1. Taxi Lady Driver Dila
Address: KL Traders Square, Batu 4 Jalan Gombak
Phone: +60192484709
Business Hours:
- Monday to Sunday – Open 24 hours
After multiple rides with Taxi Lady Driver Dila, we’ve come to trust her service for both airport transfers and long-distance trips. From our first enquiry to the final drop-off, she consistently displayed clear communication, professionalism, and a genuine care for her passengers.
Booking was easy through messaging apps, and she was quick to confirm schedules—even if we reached out at odd hours. Her warm personality and familiarity with Kuala Lumpur gave us added peace of mind, especially during longer trips like our ride from the city to Kuala Besut.
That said, her popularity does create a small hiccup: when she’s booked, she occasionally assigns a different driver. It’s understandable due to demand, but for clients expecting her specifically, it might catch you off guard.
Despite that, our rides were always in clean, well-maintained vehicles with working AC and courteous drivers. She’s flexible with stops and very patient, even during heavy traffic or unexpected detours.
If you’re new to KL or travelling with family, her service offers a personal touch that makes a big difference.
Clean and roomy car with a reliable lady driver
“We wanted to schedule an early morning (5am) ride to KLIA. I reached out on Whatsapp and got a prompt response (reasonable price). She asked me to remind her one day before our ride, which I did and she confirmed quickly. Later that evening, she sent me the driver and license info. The driver showed up on time, the car was very clean and roomy, and the driving was good, smooth and safe (no crazy speeding on empty highway). I highly recommend this service if you need a ride to the airport from the city center. We’re foreign tourists and paid in cash with no problem.”
Carol Cui, Google Review
Very prompt with her response and efficient with here services
“I have used Dila’s airport transfer service twice, to transfer from KLIA to my apartment. She’s always very prompt in her response to my WhatsApp enquiries and efficient in her arrangements for my requests. She gives us very clear directions on where to wait and arrives punctually to pick us in her clean and very comfortable car. Dila is also a very friendly and bubbly person! We had an enjoyable and safe ride with her.”
Geraldine C, Google Review
2. Thrill Adventures Travel & Tours Kuala Lumpur
Address: Unit T2A-09, 3 Towers, 03, Jln Ampang, Kampung Berembang
Phone: +60123407895
Business Hours:
- Monday to Sunday – Open 24 hours
One thing you should be prepared for when using Thrill Adventures is that not all of their drivers speak fluent English. While basic communication isn’t a problem, some clients may need to speak slowly or repeat themselves to be understood—especially during longer trips with many stops.
It’s not a dealbreaker, but it’s something worth knowing if your group relies heavily on English for coordination or special requests.
Now that’s out of the way, the rest of our experience with Thrill Adventures was solid. We’ve used them for everything from short airport runs to full weekend tours with large groups, and they handled each one with professionalism.
They have many cars in different sizes that can accommodate your whole gang, plus they are clean and comfortable enough for long-distance rides around KL, Putrajaya, and Genting. Their team was quick to reply to our last-minute booking enquiries.
Drivers consistently showed up early, helped with luggage, and stayed engaged throughout the trip. For school tours or family outings, they also offer kid-friendly guides who are patient and know the best stops.
Such a good experience
“My friends and I booked their van service for a trip from KL to Georgetown, and honestly, it was a really good experience. Our driver, Aqil, reached out beforehand to confirm everything, which made things so much easier. On the day itself, he was on time, and the van was super clean and spacious, plenty of room for all of us to chill. Aqil was super friendly and drove safely, so we could just relax, chat, and enjoy the trip. We even stopped a couple of times along the way for snacks and breaks, and he didn’t rush us at all. Everything went smoothly, and the whole ride felt stress-free. If you’re planning a trip with friends, I’d totally recommend their service.”
Wan 66, Google Review
Incredible service provider
“We booked Thrill Adventures for a transfer from KL to Cameron Highlands, and it was an incredible experience. Our driver, Giran, was punctual, accommodating, and very knowledgeable about the route and attractions. The vehicle was clean and well-maintained, making the long journey comfortable for everyone. This is the best tour agency in KL if you’re planning a customized travel experience!”
Tuba Khan, Google Review
3. Rosman Arie KL Exec Taxi Services
Address: Jln Tun Razak
Phone: +60173775841
Business Hours:
- Monday to Friday – 5 AM to 6 PM
We first reached out to Rosman Arie KL Exec Taxi Services while we were still outside the country, hoping to secure an airport transfer and a full-day tour once we arrived in KL. From the first message, the communication was smooth and professional.
Everything, from scheduling payment, was handled through WhatsApp with clear details and quick responses. It gave us a strong sense of reliability before we even landed.
When we finally met our driver, the service was just as solid. The driver was not only punctual and polite, but also shared some stories along the way without being overbearing.
The vehicle was spacious, well-maintained, and air-conditioned, something we definitely appreciated during the mid-day heat. What stood out most was the personalised touch.
We never felt rushed, and every stop was handled with flexibility.
They’re exactly the kind of team you’d want when navigating a new city. Just one thing to keep in mind: they don’t operate on weekends, so you’ll need to arrange everything in advance.
Very generous service provider
“I hired Roseman for a day tour of Kuala Lumpur today. He came before time at the airport, ensured that he covered all the places I planned and even took us to some more places. Our flight got delayed, so he spent even an extra hour without any additional charges. He is gem of a person and goes above and beyond to serve his customers. I highly recommend him for anyone looking for a taxi hire in KL. And I find his services much cheaper and value for money than using grab for the tour”
Vikas Goel, Google Review
Adorable and professional team
“Rosman and the drivers of this company are so adorable, professional and good people. I have contacted them for an airport transfert during the night and he was so ponctual and great. I absolutely recommand this service for your travel in Malaysia 👍🏼😍 you can trust the Rosman’s team !”
Alexia Mgkt, Google Review
4. Cab2Travel Taxi Services
Address: B-2, 37, Persiaran Saujana, Taman Mulia Jaya
Phone: +601110437888
Business Hours:
- Monday to Sunday – Open 24 hours
We came across Cab2Travel when we were planning a full week of hopping between KL and Kuantan. The WhatsApp communication was fast—queries were replied to in just minutes.
From booking point-to-point transfers to long rides out of the city, everything felt very organised. The drivers we encountered were polite, professional, and familiar with the routes.
One of our early morning schedules with them arrived on time, and the ride was smooth the entire trip.
However, their website can be a little clunky. There are unnecessary elements that make it too awkward to navigate, especially when you’re trying to compare options.
Other than that, we appreciated how consistently clean their cars were and how drivers spoke basic English, making things easier for international travellers. Whether you’re booking a quick city ride or heading outstation, this is a reliable taxi service you’d want on your radar.
Polite and helpful driver
“Top notch service. Mr Yue is a really professional chauffeur. Very polite and very helpful. The van was almost brand new.”
Naveeth Thasleem, Google Review
Responsive and early to pick up
“Fast respond, Made appointment the night before and the driver already standby 30 minutes before, Thx👍🏻 …”
Abiyyu Ponggawa, Google Review
5. MalaysiaCab Taxi Services
Address: 22B, Jln Rejang 1, Setapak Jaya
Phone: +60199646773
Business Hours:
- Monday to Sunday – Availability upon booking
When we first came across MalaysiaCab, it was through a friend’s recommendation after their successful outstation ride from Penang to KLIA. Curious, we tried booking via WhatsApp, and the process was refreshingly simple.
We received the driver’s name, car registration number, and the confirmed price in just a few minutes.
On the day of our ride, the driver arrived exactly on time and greeted us with a calm, professional attitude. He was polite, helped with luggage, and made the long journey surprisingly comfortable.
Throughout the drive, the car was clean, air-conditioned, and steady on the highway. Our driver was also conversational without being intrusive, and he maintained a safe and steady pace throughout.
Their rates were fair too, especially considering the distance.
That said, we did hear from another group who mentioned their driver wasn’t attentive, got sleepy on the way, and occasionally ghost-driving. We were thankful not to experience it so far!
Easy booking and fair rates
“Booked via WhatsApp. We were given the drivers name and registration as well as a price. He turned up on time. Was very polite and helpful.”
Richard Fuller, Google Review
Enjoyable experience
“Easy ,good price offer and enjoyable”
Malaysia airport taxi services, Google Review